published by: Communications on 10/22/2015
New user-friendly website features improved user experience

DETROIT – Wayne County’s Department of Technology has launched the new Service Center webpage and Service Assistant feature for to enhance a visitor’s ability to access information and services. The link is:

“We are working towards a more effective and efficient County,” said Wayne County Executive Warren C. Evans. “Making it easier for our residents and businesses to access important information more efficiently gets us one step closer to that goal. We hope that the enhanced features of the Service Center webpage and the Service Assistant become useful tools while our constituents are conducting business.”

The Service Center provides a single location that houses, categorizes and displays a filterable list of services that Wayne County offers residents and businesses. It also makes it easier for visitors to conduct transactions online and find the information they need.

The new Service Center allows constituents to:
 access vital records
 pay taxes
 access general county services
 submit road damage claims
 learn about parks and recreation activities
 access health and wellness resources
 search public safety database
 submit documents to 3rd District Court
 access available public transportation options available in Wayne County
 locate your County Commissioner
 submit and check on the status of permit applications

The unique Service Assistant tool will ensure that visits to are worthwhile by not only acting as a keyword search, but by also suggesting search terms (as you type) that will return the results it believes you are looking for.

“In order for constituents to get the most value out of, they need to easily find information they are looking for and also conduct online services where possible,” said Wayne County Chief Information Officer Ed Winfield. “The all new Service Center was designed to eliminate any barriers to finding information and services when utilizing”